Frequently asked questions: FAQs

The answer to the most commonly asked questions relating to Earthing.

What is Earthing?

Earthing, also known as Grounding, refers to direct physical contact with the Earth's surface.  Our products, such as our Earthing mats, desk mats, socks, and throws, are designed for use inside your home and workplace. They are made with a conductive element such as carbon or, otherwise, a silver fibre thread. When connected to the Earth via the Earthing plug and cord, the surface of our products becomes grounded/earthed. 

When will my order ship? 

Our products are in stock here in New Zealand, and the Grounded Kiwi team takes pride in delivering top-notch service with quick delivery. We try to send parcels out as soon as possible, with many orders arriving at your front door within 24-48 hours. 

All items are couriered with tracking; if anything goes wrong, there is no need to worry; the GK team will help get it sorted straight away. 

What should I feel when I start?

Experiences with Earthing vary. Some people report various sensations when they begin Earthing.  We encourage you to try Earthing for at least 40 nights to see how it fits into your routine. If you have any health concerns or experience any unusual sensations, please consult with your healthcare provider.

Earthing with a power socket, do I need the switch on or off?

It does not matter if the power switch is on or off. Our Earthing products are only connected to the 'Earth' side of the electrical system and do not consume any power at all. We always recommend testing your Earth connection first with a socket tester prior to using your earthing product. 

Does my Earthing underlay work with a sheet on top?

Direct skin contact with the earthing mat is not required.  As you sleep, your body's natural moisture allows the earthing effect to pass through a natural fibre sheet, such as cotton.

How do I know if my Earthing product is working?

Our earthing products are designed to connect you to the earth.  For information on how to use our products, please refer to the instructions included with your purchase. If you have any questions, please contact our customer service team. Also, please check out our 'helpful videos' page for more information. 

Can I use the Earthing Underlay with my electric blanket?

Yes. The Earthing mat is best situated between the electric blanket and your top sheet.

Unplugging the electric blanket from the wall before sleeping is also an excellent idea. Even when it's off, if the blanket is plugged into the wall, there will be voltage leakage.

I take medication. Is Earthing okay for me?

Earthing is generally considered a wellness practice that many people explore. However, it's important to be mindful of your individual health circumstances.

Consult Your Healthcare Provider: The best approach is to consult with your healthcare provider before starting any new wellness practice, including earthing. They can provide personalized advice based on your specific health conditions and any medications you are taking.

Individual Responses: Everyone's experience with wellness practices can be different. While many people explore earthing as part of a healthy lifestyle, it's essential to listen to your body.

Gradual Introduction: If you're new to earthing, consider starting gradually. Observe how you feel as you incorporate it into your routine.

Personal Monitoring: Pay attention to any changes you may experience as you explore earthing. This information can be valuable for you and your healthcare provider.

If you have any health concerns, we recommend consulting with your healthcare professional before using our products.  The information on this website is for informational purposes only and is not intended as medical advice.

 

 

Based on 1060 reviews
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As expected

This product gives you confidence in your set up as advertised. I received the usual great service and quick arrival and I have come to expect from this awesome new Zealand company

A joy to use

I've been using the forks to treat a rotatory cuff injury but now I'm using them intuitively on other parts of my body. I noticed a relaxing in soft tissue around the injury site resulting in more movement in the joint. I also notice I omitt several sighs through out the use and feel more relaxed in general after using the forks.

Love it

I have arthritis which results in broken sleep as I turn over and over like a rotisserie chicken lol. I've noticed my sleep has improved (less movement) my circulation seems to have improved and my feet are warmer. Other subtle changes also such as I've stopped with the restless leg movement. I'm very happy with this product 😃

Earthing Quilted Pad

I have been sleeping much better since I started using my earthing mat.

Thank you for your review! We are so glad to hear that our Earthing Quilted Pad has been helping you sleep better. We hope you continue to enjoy its benefits. Sweet dreams!

I love that we can get these quality products in our own beautiful backyard NZ.
Thank you to this great company with amazing customer service,
I look forward to healing with my new tuning forks.

Thank you so much Jude - You are a wonderful and kind person to share your positive experience with us.
Can't thank you enough for putting a smile on me :)
- Blake

Love it

Simple easy way to upgrade my oral health routine!

Yup these are great and once you start using on of these you wont want to go without! I do this everyday
Thank you for the review Vanessa.

- Blake

good product, nice to be able to purchase replacements

works well, although i like to connect these to a deep grounding rod :)

Thank you for leaving a review! Thank you for your support!

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Ultimate Earthing Mat Package: Large Earthing Mat / Grounding mat + Two Earthing Pillow Covers - Save $79
Rachel R
Best purchase ever

We are so happy we took the plunge and purchased this. Within a week my husband was sleeping better and my morning headaches disappeared. Thank you so much.

So cool! Thank you so much for sharing your experience of our earthing mat package deal. Life is to short to live in pain. I am so happy we have been able to help you live better :)
Happy Earthing - Blake

Favourite Bracelet

Wear this bracelet everyday, I love how it is made. Easy draw-string pull to take on and off and a unique piece that is understated enough to go with a corporate outfit. Unsure if placebo but it does make me feel at ease.

Thank you for leaving a review for our Shungite Shambhala Macramé Bracelet. We're so happy to hear that it's your favorite bracelet and that you wear it every day! Our team takes great care in creating unique and high-quality pieces, so we're glad that you appreciate our shugnite stone. Thank you for sharing :)
GK Team

Great pendant

Can feel it's energy, very grounding. Nice quality pendant.

Thank you for your kind review! We're happy to hear that you're enjoying the energy and quality of our Shungite Pendant-Pendulum. We hope it continues to provide you with grounding and positive vibes. Thank you for choosing our product!

Tuning Forks

Beautifully packaged, nice and easy to use. Weighted perfectly and sound amazing. Looking forward to working with these as part of my Healing Practice

Thank you for your wonderful review of our High-Precision Tuning Fork Set! We are thrilled to hear that you find our tuning forks to be beautifully packaged and easy to use. It's also great to know that the weight and sound of the forks meet your expectations. We hope they bring great benefits to your Healing Practice. Thank you for choosing our product!

I have no way of testing the fluroide content but assume it does it what it claims

I have no way of testing the fluroide content but assume it does it what it claims

Thank you for the review! You can certainly taste the difference, and while each and every town water supply is going to be different, these filters are going to remove the majority (not all) of the fluoride from your water. Peering these with the carbon water filters makes drinking water so much more enjoyable and good for you. Just this weekend we stayed at a family home out of town and had no water filter. We tried but just could not drink the 'water' from the tap! so gross! - Blake

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Ultimate Earthing Mat Package: Single size Earthing mat / Grounding mat and One Pillow Cover - Save $35
Carol Atthews
Money well spent

I purchased the earthing mat and pillow cover on recommendation from a friend. I have used it for six days now. From the first night I have fallen asleep very quickly (something i'd recently been having problems with) Last night I had an 8 hour sleep which hasn't happened for me in years! It took a few days but looking forward to another good nights sleep tonight...

Another awesome review from Carol. I completely agree with this. Life is too short to live in pain and while spending $200 - $300 so that you can connect back to the earth every single night seems like a lot to fork out, It isnt if its going to give you quality of life back. How much do we spend on coffee to 'kick start' our day with caffine when getting a great nights sleep does so much more than a tempory boost!

Thank you for sharing Carol

Socket Tester

I am glad that I watched the video of how to read this tester. It's great to know that I don't have any issues with the sockets.

Thank you for leaving a review for our NZ/AU Earth socket tester. We are so happy to hear that our product was easy to use and helped ensure a reliable 'earth' connection for your power outlets. We're glad you watched the instructional video and found it helpful. Thank you for choosing our product and we hope it continues to meet your needs.

D
Ultimate Earthing Mat Package: Large Earthing Mat / Grounding mat + Two Earthing Pillow Covers - Save $79
Didge
Grounding Mat

Best thing since sliced bread! After at least one week of using this on my bed, I have found that my neck aches have gone, and I get a great night's sleep. I am really glad that I purchased this - a very good investment.

BEST THING SINCE SLICED BREAD! ! hehe thats what I say too! Thank you for the review Didge. You are a Grounded Kiwi superstar for leaving us such a cool review :)
Happy Earthing - Blake

Joint pain from menopause reduced

I originally purchased an earthing mat for my bed which I love, I brought this one to use at work, on holiday and for my cats aswell, love it!

Hi there! We are so happy to hear that our Earthing Quilted Pad has helped reduce your joint pain from menopause. It's great to know that you are enjoying the benefits of earthing in multiple areas of your life. Thank you for your support and for including your furry friends in the earthing experience. Have a wonderful day!

Shungite

Love my Shungite.

Hi there! We're so glad to hear that you love your Celtic Shungite pendant with the Tree of life design. Shungite is truly a powerful and unique stone known for its strength and resilience. Thank you for choosing our product and we hope it brings you positive energy and balance. Have a great day!

Great Product

Great product, exactly what i was looking for

Hi there! Thank you so much for taking the time to leave a review. We're thrilled to hear that our Complete Shungite Set was exactly what you were looking for. We hope it has helped balance your root chakra and brought you some positive energy. Thank you for choosing our product!

2 nights & notice a difference

Have used for two nights as only recently put on bed,
I sleep well usually but have felt an extra level of deeper restorative like sleep & more dreams.
I love it & know it’s good for me, thanks so much, & great service.

We are happy to know that you are experiencing a deeper and more restorative level of sleep, along with an increase in dreams already after only just a couple of days! Thank you for your kind words and for choosing our Grounded Kiwi, New Zealands Earthing company. Happy Earthing - Blake

A
Single sized Earthing Mat - 68cm X 185cm - Grounding Mat
Andrea Longstaff
Still learning

Found I was a lot warmer my feet not cold. Still finding different things each week. Wake up feeling better. Feel better within myself. Absolute breeze dealing with purchase would highly recommend.

Hi there! Thank you so much for taking the time to leave a review. We're thrilled to hear that you're already noticing some positive effects from using our Earthing Mat. It's great to know that your feet are no longer cold and that you're feeling better overall. We're always here to support you on your journey to better health and well-being. Thanks for recommending us!

Grounding pillow cases

I purchased the the grey cotton pillow case first. I love the natural feel of the fabric. I was a restless sleeper, waking several times during the night and able to go back into a deep sleep. I often woke up with a headache. It took a little time, but my sleep slowly improved, and by the 3rd or 4th week of using the pillow case I was falling quickly into a deep sleep, and waking in the morning headache free.
When the black pillow case came on sale I decided to try that as well, and same result. Natural, deep sleep and waking refreshed. I hadn't experienced that in years. Even my usual aches and pains are reduced, and this seems to be improving as time goes on. This may not work for everyone, but it has made a huge difference to my quality of sleep, and now I wake ready to take on the day.

Awesome review Annette, thank you! It is so cool to hear your story and how the natural healing power of Earthing and how it is helping you get less headaches and better sleep! Thank you for sharing with our community!

Happy Earthing - Blake

Good sturdy product.

Thank you for your positive feedback! We're glad to hear that you're enjoying our High-Precision Tuning Fork Set for your sound therapy and meditation needs. We take pride in creating sturdy and reliable products for our customers. Happy meditating!

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Single sized Earthing Mat - 68cm X 185cm - Grounding Mat
Corrina
Earth Ground & Bound 🌏

I am so pleased with the positive results from the bed mat & pillow cover. It took a few nights for my body to adjust, but I'm now sleeping better, feel more energized & have less back & leg pain. I didn't expect to feel a difference so soon! For those who are sceptical, don't be, Grounding works! Thank you GK for your fast delivery, great communication & willingness to answer any questions. I'll be back. :-)

Thank you for the reviewof your earthing mat Corrina 'Grounding Works' - Love this. See you back soon
Happy Earthing - Blake

Earth socket tester

Worked well.

Hi there! Thank you for leaving a review for our NZ/AU Earth socket tester. We're glad to hear that it worked well for you. Have a great day!

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Single sized Earthing Mat - 68cm X 185cm - Grounding Mat
CustomerRobyn
Single grounding mat.

I have only been using my grounding mat for four nights and already it is showing promise.The first night I was a bit nervous of using it, (I have CFS)wondering what would happen, but the last 3 nights I have been going to sleep quicker and sleeping more deeply. Arthritis in hip has slightly diminished and I'm hoping for more improvements as time goes on.🙂

We're so glad to hear that you are already seeing positive results with our grounding mat. It's great that you are experiencing quicker and deeper sleep, and we hope that the arthritis in your hip continues to improve. We appreciate your support and hope to see even more improvements as you continue to use our product. Let us know if you have any questions or concerns. Take care! 🙂